Business Travel in a COVID-19 World

This Post Was Originally Published on the Plus Travel Group Blog on August 4, 2020 by Mark Crone

Business Travel in a COVID-19 World is different. Nothing seems normal in a pandemic and travel is no exception. As the economy reopens and we all move forward, it’s time to travel again. Business needs to travel for a variety of reasons including company growth, customer visits, internal company meetings, etc. I flew with Air Canada from Toronto to Montreal on July 16, 2020. Here is what a business trip looks like right now:

Business Travel in a COVID-19 World – Toronto Pearson Airport

Boarding the plane in a Covid -19 world

There are more people travelling than you might think. On the day I flew, there were 15,000 passengers moving through Toronto Pearson. Airport parking was busy with 2 floors full and several other floors with minimal space. As you walk into the terminal, you will need your mask on. You’ll also be stopped by security to confirm that you are a traveller (only travellers are allowed into the airport). The terminal does not look busy, but travel activity is growing week by week. Toronto Pearson has initiated a “Healthy Airport” program in response to COVID-19. This includes anti-bacterial fogging, UV cleaning technology, enhanced sanitization, and physical distancing measures. As you make your way to check-in, you will notice these measures throughout the terminal.

Check-in and Security

Air Canada Touch Free Check-In Kiosk

Advanced check-in is now more important than ever. If your flight is busy (70% or more), and you prefer to travel on a different flight, you will have an option to change to another flight operating within three days or to the next available flight without additional fees. Touch-free check-in at select airports includes seamless TouchFree Bag Check service. During mobile check-in, select the number of checked bags, print your bag tags from dedicated kiosks, and then drop off your bags at the TouchFree Bag Drop.

You’ll see physical distancing measures in place as you line up for security, with decals every two metres on the floor. As you walk up to security, your temperature will be taken by airport personnel. You now scan your own boarding pass at security and proceed through inspection. Hand sanitization stations are available at security screening and throughout the airport.

Airport Lounges and Pre-Flight

Social Distancing  seats near a gate at Toronto Pearson Airport

If you have access to an Air Canada airport lounge, you’ll be happy to know that they have re-opened. Seating has been readjusted to provide social distancing. Food comes in a snack box and drinks are handed to you by an attendant. There are also washroom attendants. As you make your way to your departure gate, some restaurants are open and seating at the gate has been adjusted with social distancing. There are more people travelling than you would expect but there is still plenty of room for physical distancing throughout the terminal.

Boarding and On the Plane

Selfie of the Author wearing a mask while flying on the plane

The number of boarding zones has increased (8 for my flight). There are fewer travellers in each zone with boarding by window then aisle and from back to front of the plane. At boarding, you’ll show your ID and boarding pass. But you’ll be asked to pull back your mask so that the agent can see your face vs. the picture on your ID. As you board the plane, you’ll be handed the Clean Care Kit (if you are flying Air Canada). The Kit includes a mask, antiseptic wipes, hand sanitizer, gloves, water bottle, a headset, and a snack. Seating is spaced out as much as possible. Given current travel activity, it would be odd to have someone beside you. Announcements on board will always remind you of COVID protocols including wearing your mask over your mouth and nose (unless eating or drinking).

Air Canada Clean Care Kit

At Montreal Airport

There are 3 security entrance points at Montreal Airport. As you enter, you will be required to sanitize your hands and have your temperature taken by infrared thermometer. Virtually every airport, including Montreal, follows updated COVID specific health and safety protocols. You are encouraged to use mobile check-in; you must wear a face mask; physical distancing measures are in place; and enhanced sanitization processes are ongoing.

Business Travel in a COVID-19 World – Summary

With the many biosafety protocols and procedures in place for travel, it quite frankly feels safer to travel than to buy groceries. It felt great to travel again as it seemed to for everyone else on the plane. The travel industry has spent considerable time and effort in developing new procedures to build trust and confidence- and it works! It really is time to travel. And business travel needs to happen to facilitate economic growth. Updated travel guidelines and procedures are the new norm and we are all ready for takeoff!

Flying on an airplane

Feel free to reach out for more information and to inquire about an updated travel program with Plus Travel Group. 

Check out my previous post for more information – Is it the right time to travel again?

Muskoka in the Fall (by Air)

Muskoka in the fall is something special. And seeing it from the air is even better. A float plane is a real adrenaline rush. Screaming down the lake to take off and rising above the trees. Landing on the water is an equal rush. The views are great. North of Toronto is Muskoka – cottage and lake country. Thought I would share a few photos:

Pack Light and Stay Warm for Winter Trips

With the winter months approaching, packing for a getaway might get a bit tricky. Going light is always ideal, but is it manageable if headed somewhere especially cold? Luckily enough, there are easy packing hacks to keep the load off while still packing the right gear. We’ve got six tips below to make the next suitcase stuffing a (warm) breeze!

Layer up. Who knew packing five huge wool sweaters wasn’t necessary? The best way to stay warm is to stick to lots of layering. Pack light tank tops (for women) or t-shirts (for guys) along with a few button downs or cardigans. Bonus points for packing long underwear or other types of thermal clothing—these will keep people just as warm, if not warmer, than lugging a huge puffy jacket around. For layering 101, especially if traveling for outdoor adventures, make sure to bring base layers that protect against moisture (think: synthetic fabrics), insulating layers to combat the cold (thin fleece or wool), and outer layers (like waterproof or insulated shells) to shield wind and rain.

Remember your head, hands, and feet. A lot of heat is lost through the head, hands, and feet, so it’s especially important to cover up those areas well. Lucky for us, hats, gloves, and socks don’t take too much space and are perfect options for stuffing in a carry-on. If exposed to especially cold temperatures, it’s important to wear two layers of gloves and socks: one thin, synthetic liner, and an insulated outer layer. Do this, and even Hotel de Glace will even feel warm.

Choose compression! This trick is a trekker’s’ dream, especially if looking to do some winter hiking Place the bulkiest items (think coats, thick pants) incompression packing bags. These gems reduce excess air and create more space for other clothes and shoes in the suitcase.

Pack smart. Are three pairs of shoes really necessary? Think about what items are especially heavy (shoes, jackets) and stick to 1-2 of each at a maximum. Rolling instead of folding clothes in a suitcase also saves space. Just make sure to be careful if packing any clothes especially vulnerable to wrinkling; materials like wool and cotton are great for rolling, but collared shirts and nicer business attire should probably be folded. If clothes are folded, save them till’ the end to pack—it’s easier to close the bag with folded items on top.

Bring traveled-sized detergent! While packing light is important, clothes might still get dirty pretty quickly. One of our favorite tricks is to pack a travel-sized detergent to do laundry on-the-go. Simply soak dirty clothes in a sink for a few hours, ring them out, and leave them to dry. (Just make sure to time this so damp clothes aren’t stuffed back into a suitcase if heading to another destination the next day.) Many towns and hotels also have laundromats, so look this up ahead of time. It’s  also best to wear that shirt two or three times before giving it a wash. Unless it’s super smelly, nobody will really care!

Wear the heavy stuff. There’s no denying it: bringing some sort of heavy coat is a must. Instead of worrying about packing it, wear it on the plane, train, or automobile—if it gets warm, just take it off and stow it away.

 

This post was posted by The Hipmunk on Hipmunk’s Tailwind Blog on December 4, 2015.